Project Deliverables
Comprehensive list of 28 mandatory deliverables across all project phases.
Integration Experience Prototype
Interactive Integration Demo
Simulate the end-to-end data flow from a customer touchpoint to the Medallia Dashboard.
Step 1: Customer Feedback
Mobile App Feedback
Step 2: API Processing
Waiting for submission...
Step 3: Medallia View
MEDALLIA EXPERIENCE CLOUD
Real-time Feed
Just Now5.0
Mobile App"The new digital service portal is incredibly fast and easy to use. Great job!"
Sentiment: PositiveID: #FB-2026-892
NPS Score
72
Response Rate
14.2%
Planning
4 Deliverables
- Project Charter
- Project Management Plan
- Risk Management Plan
- Communication Plan
Foundation
4 Deliverables
- Business Requirements Document (BRD)
- System Requirements Specification (SRS)
- Solution Architecture Document (HLD/LLD)
- UI/UX Design Prototypes
Configuration
4 Deliverables
- Medallia Configuration Document
- Integration Specifications
- API Documentation
- Data Migration Plan
Preparation
4 Deliverables
- Test Strategy & Plan
- Test Cases & Scripts
- UAT Plan
- Training Plan
Testing
4 Deliverables
- Test Execution Reports
- Defect Reports
- UAT Sign-off
- Performance Test Report
Training
4 Deliverables
- User Manuals
- Admin Guides
- Training Materials (Slides/Videos)
- Training Completion Report
Launch
4 Deliverables
- Deployment Plan
- Go-Live Checklist
- Production Sign-off
- Post-Implementation Review
Support
4 Deliverables
- Support Handbook
- Incident Reports
- SLA Performance Report
- Project Closure Report